Common Problems
- Can I enter back hours? - Unfortunately you cannot enter hours for other pay
periods than the one you are in. If you missed the deadline, please contact your timekeeper to have them add
the time for you.
- Can I edit or change time? - That functionality is not available. If you entered time incorrectly,
please delete the hours, and re-enter them correctly.
- Can I leave a comment when I add time? - No, we don't have that ability built in to eTime. If you
feel you need to comment on why your hours are the way they are, please utilize the Email button
after selecting your department to message your timekeeper.
Common Error Messages
- No Date Entered - You must choose a date before trying to save new time.
- Please choose a date first - You must choose a date before selecting the
start time.
- Date must be between XXX and XXX - You can only enter time within the rules
outlined in Number 2 above.
- You must choose a date AFTER you were hired - Your Payroll Administrator
has set specific start and end dates for each position, you cannot enter time before
or after these dates.
- You must choose a date BEFORE XXX - Your Payroll Administrator has set specific
start and end dates for each position, you cannot enter time before or after these
dates.
- Time conflict found! - If you try to add time (e.g. at 9AM) and you already
have time entered for that period (e.g. 8AM-10AM), you will receive this error message.
Please verify your hours.
- Sorry, but you have exceeded the maximum allowable time for this date. -
Payroll has set a specific number of "max" hours you can work per day. You will
need to contact your timekeeper to add time over and beyond the maximum amount.
- Sorry, but you have exceeded the maximum allowable time for this week. -
Payroll has set a specific number of "max" hours you can work per week. You will
need to contact your timekeeper to add time over and beyond the maximum amount.
- Multiple positions found. Please contact the Payroll Administrator to add time.
- There are duplicate records in our system. You will need to contact the Payroll
office so that they can fix the problem.
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